Terms of Service
Welcome to Bliss by Nature! These Terms and Conditions (Terms) govern your use of our website and the purchase of our products and services. By accessing or using our website, you agree to be bound by the Terms.
1. General
1.1 These terms apply to all visitors, users, and customers of our website.
1.2 By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.3 If you do not agree with these Terms, please do not use our website.
2. Products and Services
2.1 We offer a range of natural products for sale on our website. Product descriptions, pricing, and availability are subject to change without notice.
2.2 We strive to ensure that product information on our website is accurate. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, current or error-free.
3. Orders and Payments
3.1 When you place an order with us, you agree to provide accurate and complete information.
3.2 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason.
3.3 Payments for orders must be made using the payment methods available on our website. Prices are in Australian dollars and include GST where applicable.
4. Shipping and Delivery
4.1 We offer shipping to various locations within Australia. Shipping costs and delivery times are subject to change.
4.2 We aim to dispatch orders promptly, but we are not responsible for delays caused by third-party carriers or other factors beyond our control.
5. Returns and Refunds
5.1 We want you to be satisfied with your purchase. If you are not completely happy, please contact us within seven days of receiving your order to discuss a return or exchange.
5.2 Returned items must be in their original condition and packaging. We reserve the right to refuse returns that do not meet this criteria.
5.3 Refunds will be processed using the original payment method. Shipping costs are non-refundable.
6. Intellectual Property
6.1 All content on our website, including text, images, graphics, logos, and designs, is the property of Bliss by Nature and is protected by copyright and other intellectual property laws.
6.2 You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
7. Limitation of Liability
7.1 To the maximum extent permitted by law, Bliss by Nature shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or the purchase of our products.
7.2 Our total liability to you for any claim arising from your use of our website or purchase or our products shall not exceed the amount you paid for the products.
8. Governing Law
8.1 These Terms are governed by and construed in accordance with the laws of the NSW and QLD in Australia.
8.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Courts of NSW and QLD in Australia.
9. Changes to these Terms
9.1 We reserve the right to update or modify these Terms at any time without prior notice.
9.2 Your continued use of our website after any changes to these Terms constitutes your acceptance of the updated Terms.
10. Contact Us If you have any questions about these terms, please contact us at: blissbynature01@gmail.com
Our Policies
DISCLAIMER POLICY
The information provided by Bliss by Nature (“we”, “us”, or “our”) on our website is for general information purposes only. All information on the site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.
1. Professional Advice
1.1 The information provided on this website is not intended as, and should not be construed as, professional advice. You should not rely on the information on our website as a substitute for professional advice from qualified professionals.
1.2 We recommend that you seek professional advice before taking any actions based on the information provided on our website.
2. External Links
2.1 Our website may contain links to external websites that are not provided or maintained by us. Please note that we do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
2.2 We are not responsible for the content or privacy practices of external websites linked to or from our website. Visiting any external links is at your own risk.
3. Limitation of Liability
3.1 To the maximum extent permitted by law, we shall not be liable for any loss or damage of any kind, whether direct, indirect, incidental, special, or consequential, arising from your use of the website or reliance on any information provided on the website.
3.2 We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
4. Changes to this Disclaimer
4.1 We may update this Disclaimer from time to time. The latest version will always be available here. Your continued use of our website indicates your acceptance of any changes to this disclaimer.
5. Contact Us If you have any questions about this Disclaimer, please contact us at: blissbynature01@gmail.com
PRIVACY POLICY
Bliss by Nature (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose personal information in accordance with the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (Cth).
1. Collection of Personal Information. We collect personal information that is necessary for us to provide our products and services to you. This may include:
- Name
- Address
- Email Address
- Phone Number
- Payment Information
- Any other information you provide to us
2. Use of Personal Information. We use your personal information to:
- Process orders and provide products and services
- Communicate with you about your orders, products, services and promotions
- Improve our website and customer service
- Comply with legal obligations
3. Disclosure of Personal Information. We may disclose your personal information to:
- Our employees, contractors, and service providers who need the information to perform their duties
- Third-party service providers for the purpose of processing payments and delivering products
- Legal authorities if required by law
4. Security of Personal Information
We take responsible steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
5. Access to and Correction of Personal Information. You have the right to access and correct the personal information we hold about you. To request access or make a correction, please contact us using the details provided on this website.
6. Complaints
If you have a complaint about how we handle your personal information, please contact using the details provided on this website. We will investigate your complaint and respond to you as soon as possible
7. Changes to this Privacy Policy. We may update this Privacy Policy from time to time. The latest version will always be here on our website. Your continued use of our website and services indicates that your acceptance of any changes to this Privacy Policy.
SHIPPING POLICY
At Bliss by Nature, we strive to ensure that your order is delivered in a timely and efficient manner. This Shipping Policy outlines our shipping practices and procedures for orders placed on our website.
1. Shipping Destinations
1.1 We ship to addresses within Australia. Unfortunately, we do not offer international shipping at this time.
2. Shipping Costs
2.1 Shipping costs are a flat fee of $15.00 Australian dollars.
3. Order Processing Time
3.1 Orders are typically processed within three (3) business days of receiving your order confirmation email.
3.2 Please note that order processing times may be longer during peak periods such as holidays or sales events. We appreciate your patience during these times.
4. Delivery Times
4.1 Delivery times vary depending upon your location. Estimated shipping times are as follows: Standard Shipping Five business days, Express Shipping Three business days.
4.2 Please note that delivery times are estimates and may be subject to delays due t to factors beyond our control, such as weather conditions or carrier delays.
5. Order Tracking
5.1 Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your delivery on the carrier’s website.
6. Delivery Issues
6.1 If you experience any issues with your delivery, such as a missing or damaged package, please contact us at: blissbynature01@gmail.com as soon as possible. We will work with you to help resolve the issue.
7. Contact Us If you have any questions about our shipping policy or need assistance with your order, please contact us at: blissbynature01@gmail.com
RETURNS POLICY
At Bliss by Nature, we strive to provide high-quality natural products and a satisfying shopping experience. If you are not completely satisfied with your purchase, our return policy is here to assist you.
1. Eligibility for Returns
1.1 To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
1.2 Our return policy lasts thirty (30) days from the date of delivery. If thirty
1.3 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
2. Non-Returnable Items
2.1 Certain items are exempt from being returned. These are:
- Gift Cards
- Perishable Items
- Downloadable Software Products/Courses
3. How to return an Item
3.1 To initiate a return, please email us at: blissbynature01@gmail.com with your details including order number and information about the product you wish to return.
3.2 Once your return request is approved, we will provide you with instructions on
how and where to send your return.
4. Refunds
4.1 Once your return is received and inspected, we will notify you of the approval or the rejection of your refund.
4.2 If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within seven (7) working days.
4.3 Please note that original shipping costs are non-refundable.
5. Exchanges
5.1 We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at: blissbynature01@gmail.com
6. Shipping Costs for Returns
6.1 You will be responsible for paying your own shipping costs for returning your item/s. Shipping costs are non-refundable.
6.2 If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact Us If you have any questions about our Return Policy, please contact us at blissbynature01@gmail.com
DISCLOSURE POLICY
Bliss by Nature (“we”, “us”, or “our”) is committed to transparency and integrity in all our business practices. This Disclosure Policy outlines our disclosure practices and how we manage relationships with advertisers, sponsors, and other third parties.
1. Advertising and Sponsorships
1.1 Our website may contain advertisements, sponsored content or affiliate links. These will be clearly identified as such.
1.2 We may receive compensation for displaying advertisements, sponsored content, or affiliate links. This compensation may influence the content, topics, or posts made on our website.
2. Affiliate Links
2.1 Our website may contain affiliate links, which means we may earn a commission if you make a purchase through these links. We only recommend products or services that we believe will add value to our readers.
2.2 The inclusion of affiliate links does not affect the price you pay for any product or service.
3. Product Reviews
3.1 We may receive free products or services from companies for review purposes. Our reviews are based on our honest opinions, findings, and experiences with the products or services.
3.2 Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party in question.
4. Content Accuracy
4.1 We strive to ensure that the information provided on our website is accurate and up to date. However, we make no guarantees about the completeness, reliability, or accuracy of the information.
4.2 We are not responsible for any errors or omissions or for the results obtained from the use of this information.
5. Changes to this Disclosure Policy
5.1 We may update this Disclosure Policy from time to time. The latest version will always be available here. Your continued use of our website indicates your acceptance of any changes to this Disclosure Policy.
6. Contact Us If you have any questions about this Disclosure Policy or our disclosure practices, please contact us at: blissbynature01@gmail.com
DISCLOSURE POLICY
Bliss by Nature (“we”, “us”, or “our”) uses cookies on our website to enhance your browsing experience. This Cookies Policy explains what cookies are, how we use them, and your choices regarding their use.
1. What are Cookies? Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the website owners.
2. Types of Cookies we use. We use the following types of cookies on our website:
- Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences or logging in.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interest and show you relevant ads on other sites.
3. How We Use Cookies. We use cookies to:
- Improve the functionality and performance of our website
- Understand how visitors interact with our website
- Personalise your experience on our website
- Provide relevant advertising and track the effectiveness of our marketing campaigns
4. Managing Cookies. You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our website. For more information on how to manage cookies, please visit the following link for popular browsers:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
5. Changes to this Cookie Policy. We may update this Cookies Policy from time to time. The latest version will always be available here. Your continued use of our website indicates your acceptance of any changes to this Cookies Policy.
6. Contact Us If you have any questions about this Cookies Policy or how we use cookies, please contact us at blissbynature01@gmail.com